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Privacy Policy

“Personal information” means information that is personally identifiable to individuals and includes contact (name, address, email address, telephone number, plans, specifications and other particulars about your home and any other relevant information which is necessary to provide you with our products and services, etc.), demographic, preference and transaction-related information.


Quality’s Use of This Personal Information


Your personal information may be used for any of the following reasons in order to complete any business transaction/relationship we begin together.


  • To communicate with you.
  • To understand your needs.
  • To promote and offer our products or services that meet your needs or that might be of interest to individuals based on information provided and approved by Quality.
  • To conduct, process and complete transactions with our customers.


Quality may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes listed above.


Disclosure of Personal Information by Quality


Quality does not sell, rent or trade personal information that it collects and will not knowingly disclose personal information to any third parties except in the following circumstances:


  • When Quality has received consent to do so or under limited circumstances specifically described at such time as personal information is collected
  • When Quality, in good faith, believes the law permits or requires such disclosure
  • To professional advisors or to any other Third Parties in order to complete transactions.
  • These Third Parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the personal information for any other purpose
  • In the event of the sale of Quality, personal information may be one of the transferred business assets
  • At such time as personal information is no longer required for the purposes stated in our Privacy Statement or other statutory requirements, such personal information will be returned or destroyed


Quality’s Safeguarding of Personal Information


Quality has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases. Security measures are in place to protect personal information under the care of Quality from loss, misuse and alteration of such information. Quality does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. Quality employees are restricted from using and disclosing personal information collected by Quality other than in accordance with this Privacy Statement.


Assessing Personal Information


You have the right to access, verify and correct or amend all of their personal information collected by Quality and we believe that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. We encourage individuals to amend inaccuracies and make corrections in their personal information collected by our company. To access, verify and correct or amend personal information, please contact the Privacy Officer at Quality.


How to File a Complaint


To file a complaint with Quality concerning the collection, use and/or disclosure of personal information, please contact the Privacy Officer at Quality. All complaints will be investigated by the Privacy Officer as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation and the relevant steps taken or to be taken as a result of a complaint.


Quality’s Contact Information


All inquiries, amendments, complaints or contact for any other reason regarding this Privacy Statement should be addressed as follows:


By mail:
Quality Engineered Homes Ltd.
Attention: Privacy Officer R. R. #2 Kenilworth, ON
N0G 2E0
By phone: 519-323-4208 ext. 244